Shipping Terms

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**Shipping and Delivery Terms:**

1. **Delivery Service:**

   By placing an order on our website, you acknowledge that our default shipping method is Royal Mail Special Delivery.

2. **Dispatch Days and Cut-Off Time:**

   Our dispatch days are from Tuesday to Friday. Orders placed before 1:30 pm (local time) on these days will be dispatched on the same day. Orders placed after 1:30 pm or on non-dispatch days will be processed on the next available dispatch day.

3. **Delivery Notifications:**

   Once your order is dispatched, Royal Mail will send you notifications via text or email regarding the expected delivery date and time. You will also receive a link allowing you to modify the delivery day or choose to collect the parcel from the post office.

4. **Recipient Responsibility:**

   It is your responsibility to be available at the specified delivery address during the expected delivery time. If you are unable to receive the parcel, you must use the provided link to make alternative arrangements, such as changing the delivery day or arranging collection from the post office.

5. **Lost or Missing Parcels:**

   We are not responsible for any loss or damage to the parcel once it has been dispatched and is in the possession of Royal Mail. If the parcel goes missing due to circumstances beyond our control after dispatch, we are not liable for replacement or refund.

6. **Delivery Address Accuracy:

   It is your responsibility to provide accurate and complete delivery information during the order process. We are not liable for any issues arising from incorrect or incomplete delivery details.

7. **Force Majeure:**

   We shall not be held liable for any delay or failure in delivery caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or acts of war.

By completing a purchase on our website, you agree to and accept these shipping and delivery terms